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This Privacy Policy explains how Parts Online ("we", "us") collects, uses and shares your personal information when you visit partsonline.com, place an order, or contact us.
To process, ship and support your orders, including customs paperwork; to answer your questions and help with fitment; to prevent fraud; to send order updates; to send marketing emails or texts if you've agreed to receive them; to ask for product reviews; and to understand and improve our site, products and advertising.
We share information only as needed to run our business:
We may also share information when the law requires it, or as part of a sale or reorganization of our business. We do not sell your personal information.
If you sign up for texts from us, we use your mobile number to send them. Mobile numbers and text messaging consent are never shared with third parties or affiliates for their marketing purposes. Reply STOP to opt out at any time. See our SMS Terms.
If you agree to receive text messages from Parts Online, we collect your mobile phone number and a record of your consent: the date, time, and how you agreed. We may also keep the content of messages you send us. We use this information only to send the customer care messages you requested, to respond to your questions, and to keep a record of your request. These include product links, checkout links, call summaries, photo requests, and specialist follow-up.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We share your mobile number only with service providers that deliver messages on our behalf, such as our messaging platform provider. They may use it only to provide that service.
You can opt out at any time by replying STOP to any message. Reply HELP for help, or contact us at 1-866 361-7278, or sales@partsonline.com. For full details, see our SMS Terms: https://partsonline.com/pages/sms-terms-consent-form
Every marketing email includes an unsubscribe link. You'll still receive emails about your orders.
We and our partners use cookies and pixels to measure site use and show relevant ads, including on other websites. You can block or delete cookies in your browser settings, and limit ad personalization through the ad settings of the platforms you use or at youradchoices.com. Our site does not currently respond to "Do Not Track" browser signals.
Our service providers may store and process your information outside your province, state or country, where it may be subject to the laws of that location.
We keep your information as long as we need it to fulfill orders, provide support, and meet legal, tax and accounting requirements.
We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure.
You can ask to see, correct or delete the personal information we hold about you, or withdraw your consent to marketing, by emailing sales@partsonline.com. Some information must be kept to meet legal requirements.
Our site is not intended for children, and we don't knowingly collect information from them.
We may update this policy. The date below shows when it was last changed.
sales@partsonline.com · 1-855-976-4144
Last updated: October 27, 2026
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